Support
We answer by email on business days, Eastern time.
Email: [email protected]
Tell us the association's name and what you were doing; a screenshot helps. Billing questions: include the email used at checkout.
Board members
The Help center inside the console answers most questions: posting documents, meetings, reminders, owner logins, the website, billing, and the Florida rule in plain words. Log in, then open the menu under your name.
Card, invoices and cancelling: log in → Settings → Billing → Manage billing. That page is run by Stripe, our payment processor.
Owners
Your association's website has a Help link on its login page, in English and Spanish. Logins and passwords come from your board, not from us: the board holds the owner list, and the website's Contact page has the board's email and mailing address.
Refunds and cancelling
Cancel any time from Manage billing; service runs to the end of the period you paid for. Yearly plans are refunded for unused full months on request. After the service ends, the board can download everything for 60 days. Details are in the Terms of Service.
Mail: Condo Notice Board, Fulcrum Enterprises LLC, PO Box 24, Floral City, FL 34436. Condo Notice Board is a private company, not affiliated with the State of Florida or any government agency, and does not give legal advice.